COVID-19: Your Personal Injury Questions Answered.
Greg Hall, our specialist Personal Injury and Medical Negligence Solicitor, answers your queries and concerns regarding commencing or continuing a claim during these challenging times:
Q. I have an ongoing Personal Injury claim – will this now be placed on hold?
A. The simple answer is ‘no’. We are set up to continue dealing with your matter and we can contact you as we did before.
Q. I have a medical examination coming up for my claim – will it still go ahead?
A. This depends on the individual medical expert concerned. Some practitioners have decided to postpone their medico-legal clinics for the foreseeable future, whether this is due to the venue being closed, because of their own need/wish to social distance themselves, or because they now have more urgent medical appointments to attend to – but the ban on medical assessments taking place remotely via video link has now been lifted, so your appointment could alternatively take place this way. If this is not possible, physical examinations in person will hopefully become possible again soon, and most Courts/Insurance Companies understand that flexibility with any deadlines for medical reports will have to be offered in the meantime.
Q. Will my Court Hearing take place as planned?
A. This depends on the hearing in question. Almost all court appearances can now take place over the telephone, and we are fully equipped to attend those hearings from home on your behalf. The only hearings likely to be affected, therefore, are ‘infant approval settlements’ (where the Claimant is a minor, and their damages have been agreed in principle between the parties, but need to be approved by a local County Court Judge) and liability trials. Since the restriction on social contact and non-essential travel came into force, most hearings of this nature are being adjourned (put back) to a later date, but your solicitor will let you know if this applies to your own particular circumstances.
Q. I have been injured in an accident which wasn’t my fault – can I still claim?
A. Yes. First and foremost, with the exception of meeting clients face-to-face, every aspect of pursuing your claim can be handled remotely. We have clients all over the country, and do not meet the vast majority face-to-face anyway, so dealing with your new claim does not present any issues whatsoever. We can take initial details of what happened and your injuries over the telephone, your file can be opened on our case management system before our initial paperwork is sent to you and signed electronically, and then your claim will be commenced against the negligent party via an online portal. So far, we have found that insurance companies are still able to deal with claims.
In the unlikely event anything does need to be sent to you via the post, we have a skeleton staff in the office who can facilitate this for you.
If you have any additional questions or concerns, whether in relation to an existing claim or a matter you have not yet contacted Manners Pimblett about, please feel free to e-mail me: email@example.com.